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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 124

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S
suraj@863
from Patna, Bihar
Apr 24, 2020
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I already paid zip due amount..when I clicked that auto zip why not activated..it's wrong..
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    Piya Shukla
    Apr 21, 2020
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    I was searching for jobs on Naukri.com and had taken their paid subscription on the 15th of March 2020.
    On the 14th of April, 2020, I recieved a call from '+91 [protected]' from Gurgaon, Delhi NCR saying that dueto corona virus crisis they are refunding all the paid subscribers and sent a link to me on my number (Link:- www.refund4naukri.in) and asked me to share my card number as well as account number details. I was kept engaged on the call, so I first gave them my HDFC debit card details which they said is not acceptable and asked for another card. I gave them my Canara bank debit card details which gradually led to some transactions from their side through my bank account. I received two messages from my bank which said Rs. 4, 180 was 'Deducted' from my account 'twice' at 5:05pm. And then again at 5:12pm a transaction of Rs 20, 800 was made from my account. Three times in a row my money was deducted. Payment mode was Mobikwik
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      R
      Rishav81
      from New Delhi, Delhi
      Apr 21, 2020
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      I was trying to add Rs.1520 through paytm bank debit card, Money deducted successfully but not added in mobikwik wallet.Please Help me regarding refund of INR 1520 in my source account.
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        Address: 32 SANTOSH SAGAR COLONY GALI NO.4 BRAHMPURI ROAD

        Dear sir,

        I added money into my mobikwik wallet during month of december, 2019.
        After that i didn't check, but during month of march, 2020 i noticed that my whole money used to purchase gift card and not able to login and my account is blocked.

        When i approached to mobikwik then mobikwik not responding proper resolution and enable my account and returning my money to wallet.

        I am mailed...
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        L
        lav sonparote
        Apr 20, 2020
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        I made the transaction & in payment history it showing that transportation is pending for more than 12 hrs., i need help no response from support team.
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          J
          JeyasekharB
          Apr 20, 2020
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          Someone has used my debit card details and taken 30000 from my card ...this is doe through mobiwik via sbi. Request to assist.
          My mother(Sree Lekha Devi)) account is been hacked and an amount of Rs.20, 175 been deducted yesterday(19/4/2020 at 3.00PM).

          When i checked my account statement, 20175 been deducted as part o[censored]tility_ShrothamI and 9999 rs been deducted as part of CITRUSPAY KOTAK. Hence total of 30000rs been deducted.

          IFSC code : SBIN0009589
          SBI - Chemmanvilai
          Mobikwik customer support has been notified about the posted complaint.
          Apr 20, 2020
          Updated by JeyasekharB
          Please let me know whether there needs any more info.. Request to have this transaction to beblocked and revert back the amount debitted from my account
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            S
            Sumit5237
            Apr 19, 2020
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            Address: e-156,patelnagar2,ghaziabad

            I have done my hdfc credit card bill payment of rs 34281 using mobikwick mobile app rs 1500 was in my mobikwick wallet and amount of rs 32781 was deducted from my bank account but after that transaction got failed and also my wallet balance not debited now they have not refunded me the money back
            Order i'd 905c8798e294
            Total amount paid : rs 32781
            I have immediately filed complaint in help they gave me ticket i'd 14637146 but no response received from them
            Pls help to resolve this issue and get back my money as it's very urgent other wise credit card bill payment will be delayed and i have to pay interest on it
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            Mobikwik customer support has been notified about the posted complaint.
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              A
              Anand Lathigara
              Apr 19, 2020
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              My mother's mobile number received Mobikwik OTP, even she doesn't use Mobikwik and never used it in past, she jist uses the number to make phone calls only.

              I'm worried that someone is trying to use my mom's number to make a fraud out of it.
              +1 photos
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                P
                Pankajknl
                Apr 19, 2020
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                There is no response from Mobikwik., no communication. Still not resolved., It is 4 day after Transaction., How long... to solve...?
                +2 photos
                Apr 22, 2020
                Updated by Pankajknl
                I want too know when I’ll get my cash back or recharge

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                  V
                  Velmurugan Balasubramanian
                  Apr 17, 2020
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                  Hi,

                  Irctc ticket has been cancelled but the amount not refunded. Irctc realese the amount but is not refunded by mobikwik. Transaction details are as follows, transaction id: [protected]

                  Cancellation refund Id: [protected]

                  Please look into it and refund the amount to the user ASAP.
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                    P
                    Prab Singh
                    Apr 17, 2020
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                    Address: Jammu Miran Sahib

                    Yesterday, I have pay my credit card bill through mobikwik wallet but my payment not done and amount deducted in my icici account. Pls check this issue and reslove.

                    Screen shot attached FYR

                    And pls contact for below email id -

                    [protected]@gmail.com
                    +1 photos
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                      N
                      Naughtty Malhotra
                      Apr 16, 2020
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                      Address: Mobilkwik

                      EMI..DMI[protected]
                      EMI..DMI[protected]
                      Name Ravi Kumar
                      Covid19 ke karan EMI NAHI DE SAKTA PLEASE APRIL AND MAY KE EMI Aage Badha dijiye
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                        V
                        Vyshnavi yalavarthy
                        Apr 16, 2020
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                        Address: Mobikwik

                        I have paid my mobile bill but the amount was not paid. Mobikwik people told they will resolve the issue and asked me to share my mobikwik screen and asked me to add money to the wallet and I was doing the same also they have debited my money from my card again and the total amount comes to 7510
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                          T
                          Technology Dunia
                          Apr 16, 2020
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                          I have a prepaid Airtel recharge of 399 to [protected] in mobikwik wallet with transaction ID MBK[protected] in 10 apr 2020 at 7.36 pm and reference id is[protected]. Plz I request you that check status of my transaction and if not done then refund me .
                          +1 photos
                          Apr 19, 2020
                          Updated by Technology Dunia
                          plz help me sir
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                            G
                            Gurleen Sethi Anand
                            Apr 16, 2020
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                            Address: India

                            I have never registered my mobile number with Mobikwik. Yet on 15th April 2020 I got a message which had an OTP and it also mentioned it will expire in 15 minutes from then. Could someone look into this as soon as possible and let me know who tried to link my number?
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                              Prasanna`
                              Apr 16, 2020
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                              On 11th april 2020, an amount of rs.10, 000 used by mobikwik gurgaon and on 12th april rs 5000 has been used at www.mobikwik.com without my authorisation.

                              No messages from hdfc nor from mobikwik, today when i got the message from hdfc with overlimit, then only i checked the statement.

                              Please let ume know for further course of action to be taken at my end.
                              Mobikwik customer support has been notified about the posted complaint.
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                                akhilrnair
                                Apr 14, 2020
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                                I made a credit card bill payment of icici bank on 09 apr. Till date the amount is not credited to my card. Due to this im paying escalated interest rate on daily basis. My customercare query is still showing pending status. Further i advice all to refrain from using mobikwik for credit card bill payment as it can land you in trouble. My order id - mbk[protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                Apr 15, 2020
                                Updated by akhilrnair
                                Problem got resolved on 15 Apr
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                                  B
                                  Bhoomi H P
                                  Apr 13, 2020
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                                  Address: Hassan

                                  I have recharge by yesterday day but not recharged my mobile phone .so I can recharge another app my money was los please refund my money please😓
                                  Apr 13, 2020
                                  Updated by Bhoomi H P
                                  I have lost my money
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                                    M
                                    Matsram Manda Sangma
                                    Apr 12, 2020
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                                    Address: Agia, goalpara,assam

                                    Your Account XXXXX35252 had a POS PRCH transaction of Rs. 290.00 at ONE MOBIKWIK SYSTEMS PRGURGAON HRIN on 11/04/2020 at 19:39:34.Avail bal is RS 0.00, from card no.XXXX2974. MEGRRB 00064
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                                      V
                                      VishalSanap123
                                      Apr 12, 2020
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                                      I want money back, I did recharge Yesterday but it was in process... please send my both transaction money...
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