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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
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122002

Mobikwik reviews & complaints page 124

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D
Devendra Narwriya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have made my credit card bill payment through mobikwik not updated yet in me bank account

I paid my credit card bill of rs 47135 of month march, on 1st april using mobikwik mobile app but not updated yet in bank account please check the detail
Card number 5593-*-*-2816
Mobikwik transaction-id mbk[protected]
Mobile number [protected]
Total amount paid 47140

I have sent too many mails to company and calling to customer care number but no one is replying
I also trying to contact zaak...
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R
Rinkuparmi
from Delhi, Delhi
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request to enable wallet account

Hi,

Today my wallet account no. [protected] having issue o[censored]ser disabled. Kindly enable it my amount of 10000 stuck in account. And i need it urgent as you aware that already crisis is going on. Kindly enable it, i have shared doc, s on mail. Pl. Do needful. Pl. Share the reason of account disabled to take precautions of things. Early response would be highly appreciated.

Regards
Parminder singh...
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O
Omkar74
Sep 13, 2021
This thread was updated on Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is debited but not get transaction receipt

On 26 march 2020 i made a electricity bill payment transaction rs 2380. The transaction is done on mobiqwik app and that time i appiled supercash rs 35 for that transaction. When i was doing that transaction the the wrong cvv i first time enter in that perticular transaction so the money not deduct. Transaction get decline. Later on i made next transaction same way for same litebill.in that transaction otp and all the things i put proper...
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S
Saleel Kulkarni
from Powai, Maharashtra
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credit card bill payment transaction failed.. amount not refunded...

I have done my credit card bill payment on 21/03/2020 and 22/03/2020 of rs.1000/- each through mobikwik the amount was debited from my account (Screenshot attached) but the transactions failed.. Refund was initiated from mobikwik for the failed transactions on 23/03/2020 (Screenshot of concerned mail and transaction history of application attached) but the refund amount is not credited to my account till date (Screenshot of bank statement...
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Hello, i did a international recharge (From india to indonesia) of rupees 535 but the recharge was failed so i retried 3 more times but it failed all the times. I got the email from mobikwik that they refunded the money to original payment source but when i checked my bank balance and bank statements, the money was deducted but no refunds. Please check the issue. Thanks!...
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Address:2nd Floor, Orchid Centre Golf Course Road Sector 53 Gurgaon, Haryana 122002, 122002

I had transferred rs. 99.00 x 2 to them vide (Transaction id: bse[protected]

Mar 27, 2020 10:37:51 am & transaction id: bse[protected]

Mar 27, 2020 10:35:56 am) to charge my bsnl mobile but that did not happen. The site said the money had been credited to my bank but that is not so. Upon complaining i was told the money would be credited to my wallet but that also has not happened so far.
All attempts to report...
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D
deepak kumar mittal
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not received gift card

Address:21 VINAY NAGAR COLONY BODLA ROAD, Agra, Uttar Pradesh, 282010

Dear sir
I purchase gift card of amazon from movikwik on 26 mar 2020 for rs. 655 .
I paid 631.79 from credit card and 33.21 super cash balance. Credit card amount detected but supercash bal not detected. It happens two times.
Neither gift card is issued nor amount refund.
Order id 5a1bd4a94bf79
5a1bd42d209bc...
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A
Adv Pravin B Khandare
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get back money to google play

Address:B 302 Raghav CHS Mhatre Chowk Manjarli Badlapur Thane 421503, Thane, Maharashtra

I transfer money to Google play store by mistake get back money to my mobikwik wallet account...
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A
Anto98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobikwik amazon e gift card not received

Address:Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

Hello sir, on 23rd march 2020. I used mobikwik app to purchase amazon e-gift card worth rs 678. I used my debit card as a payment mode. Amount got deducted from my account is 644.1 and 33.89 by applying super cash. But still i have not received the gift card from mobikwik. I already raised a complaint on this but no response from mobikwik. I am posting my transaction details below.
Order id - 5e78ebe546e0fb001d9aafc1
Ticket...
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Address:17 b harisava lane behala kol 60, Kolkata, West Bengal, 700060

Mar 23, 2020 3:09pm
Paid from card (#orderid:5a1825a0e23ea)

Transaction id: 5a1825a0e23ea

Paid :₹ 45.61
But still not recharge has been done and amount deducted from my debit card ofboi amounting rs 45 andthe recharge for the number[protected] is failed pleaselook into the matter other wise we will complain it to the higher authorities as sooon as possible......
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A
Aasim Hussain
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unblock request

Address:No 119 Bradshaw Street Nehrupuram, Nehrupuram, Bangalore, Karnataka, 560001

User disabled on my registered mobile number [protected]...
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I had adding money of 590rs before 3 days to my mobikwik wallet... Money got deducted from my bank account but not transferred to wallet yet.. I had also registered complain nd report against them before 2 days but none have given any response to my issue.. I request them to transfer my money as soon as possible otherwise i will take strict action on this company very soon..

Thnk you...
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Address:Burdwan, West Bengal, 713340

I had purchased 2 amazon gift cards total worth 664 rs on mobikwik today but still didn't get my amazon gift card and my bank has deducted that balance. First i had buyed a gift card worth 332rs but it didn't become successful then i buyed it again and didn't get that too but after this my bank deducted total 664 rs and i want a refund or my amazon gift card. Plz solve this problem as soon as possible....
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Address:Biswanath Bhawan,Nadikulasahi,Sikharpur, Cuttack, Odisha, 753004

While login it shows user disabled then how i will make the zip outstanding and mobikwik is charging penalty. After sending so many mail to their help desk regarding the problem but they are not taking any action to solve my problem. Till now my user is disabled. Mobikwik is charging penalty upon penalty and says that it will affect your cibil score....
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S
Sureshbhatt525
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund or amazon gift card

‌ dear sir/mam,
‌on march 17th 2020 tried to purchase amazon gift card for 549 and applied supercash and paid rs 521.55 through debit card and filled in otp. Money has been deducted from bank account. I also complained in mobikwik customer support and my ticket id is 14203305 i didn't got any response from mobikwik. And i neither received amazon gift card nor any refund. I request you to refund or give amazon gift card as early...
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On 15th march at 14.45 hrs a job service provider hariyana base company said name was "abroadjob" through my Aadhar card and my mobile number at the time of pay payment of registration charge it ruin my account within one minute two transactions happen the cheque numbers are
1.[protected]
2.[protected]
in description "ONEMOBIKWIKSYSTEMSPGURGAONHRIN-15/03/20 14:45:26/0655 & 14:45:26/0655
Photo attached...
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Address:Sewaram street, Bijnor, Uttar Pradesh, 246763

I was transfering a payment of 10000 inr yo my friends ACCOUNT but due to low internet speed transaction didn't complete but payment deducted from my account there's no history of This transaction in mobikwik app but it's in idbi app so I'm uploading that image i want to ask you to add a customer care service for mobikwik so we can tell our problems easily and ask for quick help thanks in advance...
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V
vishal Ghulati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet received

See i tried to purchase an amazon gift card from mobikwik on march 14th worth rupees 353. I did the transaction through debit card and when i filled in the otp i received a message from the bank that the money has been deducted but from the mobikwik side there was just constant buffering and after reopening the app i came to see that the transaction was in pending state earlier when some transaction went into a pending state it used to be...
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Address:246763

I transfer a payment to my friend
It deduct from my account but not transferred into his account please reverse the amount in my account
Or complete the transaction but do it today or at least tomorrow it's urgent i borrowed this money i have to return it i need serious help from you there is no contact info or customer care no in mobikwik so didn't find a way to contact them help me thnks a lot...
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M
Mukesh Padhiyar
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credit card bill payments

Address:Gurugram, Hyderabad, Telangana, 500018

Team,

I have paid 02 credit card bills money also deducted and but credit card bills not paid.

My money of 18000 rs stucked in this wallet.

They are not giving impotatat on this.

I think they are not able to give the services.

Called on care number so much longer waiting for response....
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