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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 134

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P
pramodchavan29
from Ahmedabad, Gujarat
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payment failed but amount deducted from wallet

Address:Shantigram, Adani Township, Gondia, Maharashtra, 441614

I have book air ticket on ixigo site by using payment gateway of mobikwik wallet, txn shown successfully under txn id ixi a376pqam756c67jkkn-2 on dated 13.11.2019 & sane amount deducted rs.10750 from wallet but doesn't generate ticket. While discussion with ixigo customer executive, they didnt get any amount from above txn id.

I have continue called on mobikwik customer care phone nos but no one responded & 02 nos has not working.br...
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A
Asikder1
from Kolkata, West Bengal
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user disabled

Address:473/1, Kolkata, West Bengal, 700065
Website:Mobikwik

Sir i had a complaint against your validation team my account got disable with money. They were looking for my all documents and according to them i had submitted all the documents (Adhar card, pan card, city card transaction details and statement), after that they did not give me a reply back or reactivate my account. My get stuck into my wallet my registered number is [protected]. Please sir do the application action for that...
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S
Sagar as
from Mumbai, Maharashtra
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add money but automatically deducted

My ragister mobikwik number is [protected]. Email is - [protected]@gmail.com today i have add rs.979 on mobikwik wallet via bank account my bank account money debited but mobikwik add only rs., 565 on my wallet. He said 4 months ago your transaction is failed now after 4 month debited my money but no transaction failed in my mobikwik wallet. Pls help me...
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P
postarvind
from Mumbai, Maharashtra
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cyber phishing fraud with my credit card

Address:Flat no 103, Varad Vinayak building, Raigad, Maharashtra, 410203

Sir. Cyber phishing fraud with my credit card in mobikwik platefom by sending link http://rewardssbipoint.in/ i click that link and filled card details amount of 29999 deduct from my card and paid to www.mobikwik.com new delhi. I think this link come from sbi card after open link same sbi card web window open and this cyber phishing fraud happened
Immediate i inform sbi customer care and also mobile by mail and inform nearest police...
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J
jerry rhodes
from Sitarganj, Uttarakhand
Jan 22, 2022
This thread was updated on Jan 22, 2022
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google play recharge

I am complaining about the recharge done mistakenly by me please revert me about the money deducted from my account and refund me the money as soon as possible. I am not aware about this service and done accidentaly. I am requesting for a refund for this transaction done unintentionaly.
Txn ref id:-endv[protected]
Operator ref no18359927
Voucher code9msc-uy2h-yywn-3kmj...
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@mobikwikswat i made a transaction at 5 pm on november 6, 2019, through mobikwik, i transferred the money from sbi credit card to my account through mobikwik, money deducted but amount not transferred, mobikwik show transaction bank refund, not refund in my sbi card.

Order no.596acc0c099cd.

Kindly help. Attached transaction screenshot. Transaction amount 20814.20/-.

Please help i needed the amount...
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Dear sir/madam,

Trust you are keeping well,

It's been around more than 4 weeks now that i have raised a concern regarding my payment of 3000 inr dated 4th oct, 2019 but still cannot see any progress from mobikwik help desk so writing you as an escalation.

Scenario is as follows,

1. I made a payment of 3000 inr via upi on 4th oct, 2019 towards my citi credit card bill.
2....
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P
Paras Sandhu Jaat
from Mumbai, Maharashtra
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amount deducted bill not paid

I made an electricity bill payment of rs 42060 on 4 th november at 4:21 pm from bajaj wallet app powered by mobikwik. The amount has been deducted from my account but the bill is still not paid and the invoice of the transaction is also not available in the app.
I have been trying to contact the customer support system but i got no help.
Kindly solve my problem...
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N
NapoleonHema
from Delhi, Delhi
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fraudulent transaction from credit card to mobikwik

Address:E820 ARATFIRENZA APT NARAGONDANA, HALLI HULIMANGAL JIGANI(H) ANEKAL, (T) NR HARAGONDANAHALLI LAKE, 560105

Received call on 30/10/2019 from +91 [protected] number and said calling from hdfc bank for payback balance and verification. They asked the detail and deducted amount many times before realizing that its a fake call. Some transaction to paytm and one transaction to mobikwik.

30/10/2019 mobikwik new delhi in 10500.00 dr

My credit card first 6 digits and last 4 digits
552365xxxxx9567
Credit card...
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B
bikul gogoi
from Abhayapuri, Assam
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amount not refunded to bank account

Address:786610

Sir.
The txn of rs 4135.00 was made by me on 1.11.19 at 4:43 pm via mobikwik upi app [protected]@ikwik to transfer rs 4135.00 from my sbi bank account number [protected] to finnovation tech account number [protected] ifsc code yesb0cmsnoc. The txn was failed and not succefull from mobikwik wallet eventhough the amount of rs 4135.00 is debitedfrom my sbi account number [protected] videtxn id no. Upi/dr/[protected]/finnovat/yesb/[protected]....
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B
Babagr
from Delhi, Delhi
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amount from mobikwik wallet stolen

I recharged my mobikwik wallet to rs.500 and used rs.40 for travelling using the quick ride app. I had an amount of rs.460 in my mobikwik wallet yesterday, but today it’s rs 0.0 with no transactions from my side. I am not able to report this issue to mobikwik as i am getting the error as “user is disabled” when i tried login to mobikwik account. How to get my money from mobikwik?...
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S
Sushil ,,sushil
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I transferred money from wallet but not credited in the account

Address:Thrissur, Kerala, 680005

I transferred money from mobikwik wallet (Details are as follows bank transfer to sushil[protected] transaction id: 8f0f31b53ab6 - but not credited in my bank account. But mean time it has been debited from the wallet. Several times i tried to connect with the customer care over the phone but not connected

Kindly look into the matter and solve my problem by crediting money either in to bank account or bank account....
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H
Hakkim Raja J
from Mumbai, Maharashtra
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amount debited but not credited to my state bank of india account...

Address:94/47A Mohamedshapuram II Street Thirumangalam, Madurai, Tamil Nadu, 625706

I had transfer money from mobikwil wallet to my sbi account number.
The amount was rupees 4800/-
It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
I made the transaction on 05 november 2019 nearly 5.20pm.
When i am clicking on the trasaction showin, its shows no invoice data found.
I want refund of whole money as soon as possible otherwise i am gona sue this...
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Address:PLOT NO: 252, ROOM NO: 10, 1ST FLOOR, CHHAYA BUILDING, JAWAH, NEAR ARYA SAMAJ LANE mark, 400104

On 18/10/2019 one transaction of rs. 5000/- is effected in my hdfc bank saving account no : [protected] mentioning that the payment is done to mobikwik. The transaction ref. No is[protected]. According to me this fraud is accured only after doing my quicker.com job searching payment of rs. 49/- via transaction ref no :[protected] as per guidance given by one mr. Ajay tripathi from mobile no : [protected]. After making this payment he...
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R
Rutuja Mhaske
from Malegaon, Maharashtra
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security pin block

Address:Shitole nagar, Pune, Maharashtra, 411061

Your service is bad too bad i want my security pin to be unblock i'm trying to contact you from 1 week and no help your customer service sucks there is no reply on email nor on comment no reply on calls if you guys cannot help please stop your mobikwik app as you guys don't know how to help customers. My 337 rupees is stuck in your wallet and i want that back. Your upload documents now service dose not work how will i unblock security pin?...
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D
DPR PRODUCTION
from Mumbai, Maharashtra
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my payments return

Address:788 ganesh chawl sai baba nagar 90 feet road sion dharavi, Mumbai City, Maharashtra, 400017

Name. Wahid
Mobile no. [protected]
City .mumbai
Job . Mobikwik Team Leader post working hai

Ye bande ko 4500 transfer kiya tha iske merchant wallet mein loan ka payment karne k liye pay bhi nhi kiya return bhi nhi kiya uske baad se call nhi uthara h

Fraud banda hai ye pls isko payment return dene bolo 2 month se latkara hai call bhi receive nhi karta h aur bhi logo k saath kiya h please reply...
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M
mishra1993
from Mahoba, Uttar Pradesh
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amount not refund mobikwik to my sbi credit card

Address:Gurgaon, Haryana

I have made payment from sbi card to my idfc saving account, due to some reason amount not transfer in account but amount debited my sbi account. Mobikwik transaction show amount refund bank... But amount not
Credited my sbi card last 24 hour. No status updated my amount. No conect mobikwik any customer support number, i have last 24 hour try to contact mobikwik customer care, but unable to connect any contact number, very bad service...
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M
Mohitsrc
from Noida, Uttar Pradesh
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they are calling to person who has not taken any loans

Address:Lucknow, Uttar Pradesh, 226023

We are getting calls from mobikwik service centers executives, they are taking in abuse language to person who are not at all responsible... We even don't know about site mobikwik till we get call from executives.

If this repeats continously with us we will be reporting the same in police station.

Don't know how come you people get our numbers and behave indecently with us. This is not at all acceptable.
br...
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S
sandeepv601
from Delhi, Delhi
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wallet not showing balance added and account disabled

Address:Alwar, Rajasthan, 301019

On 3/11/2019 today, i was transferring money from credit card to account, it showed error and i received message that amount has been added to wallet, but wallet showed zero balance, when i complained on app about same, they gave me ticket number 12733531 and my account was disabled, please help, what can i do about the same... Should i be patient or what action should i take...
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M
Matee khan
from Mumbai, Maharashtra
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money deducted from my account but not paid my loan

Address:Hyderabad, 500008

Hi.
My name is mohd imtiyaz khan.
I paid my loan amount rupees 11542 through mobikwik app to cashbean loan services
On 31 october 2019 morning 8:48 am
Money deducted from my account but not paid in cashbean application.
Cashbean person calling me regularly and harrassing me to pay the loan amount i had only money that i paid.
Please help me

Thanks and regards
Mohd imtiyaz...
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