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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 134

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V
vaibhav74
from Patna, Bihar
Dec 7, 2019
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Address: Bareilly, Uttar Pradesh, 243001

Hi there was fraud from mobikwik wallet rs10450 on 19 november 2019. Complained to mobikwik they reverted that has been serious matter. Also complained to police. Fraud was hdfc upi from mobikwik app. Mobikwik has not got the refund. Not been using mobikwik wallet from one year. Never received opt for transfer. Have not done what needed by them.
Vaibhav prasad
[protected]
Mobikwik customer support has been notified about the posted complaint.
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    mpr prasanna18
    from Chennai, Tamil Nadu
    Dec 4, 2019
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    Hi team,
    My money 9500 in my wallet, unable to transfer to bank account due to incomplete kyc
    Today i received a mail that unknown mobile number is added as my primary mobile number and after some time the total money wallet of rs.9500 has been transferred to unknown merchant.. Please assist on this.. As well mobikwik doesn't having any customers support for assistance..

    Note : i send mail to support but no response from their end.
    Mobikwik customer support has been notified about the posted complaint.
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      R
      rpandey175
      from Shahkot, Punjab
      Dec 3, 2019
      Resolved
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      Resolved

      Address: 144001

      My transaction id is mk[protected] dt. 22/09/2019 paid rs. 4543/- water bill through this app and same was deducted from my icici bank but municipal corporation, jalandhar did not received any money. My water bill is still pending. Corporation told me go to mobikwik. Kindly solve my complaint and give benefit to me against my payment made to corporation through digital payment channel.
      Dec 20, 2019
      Complaint marked as Resolved 
      As i already filed a complaint regarding my payment to municipal corporation, Jalandhar through mobikwik but payment not reflected in municipal site. They told me we have not received any payment from Mobikwik. I have written a letter to corporation but no information received from their side. I sent you that application for your further assistance. Kindly help me To The commissioner Municipal Corporation Jalandhar City. Reg : Bill payment through digital payment mobikwik channel of account no. 1595 in the name of Late Smt. Amar Devi, 65/3, Central Town, Jalandhar. Sir I have made a water bill payment of Rs. 4543/- throght digital channel `mobikwik’ and my payment is deducted from my bank successfully. The transaction id is MK01516937015 dt. 22/09/2019 of Rs. 4543/-, but unfortunately due to some reason this payment is not reflected in municipal corporation water ledger. I have come at your office so many times no body helped me on above said matter. So please help me to detect this payment I am enclosing here with Bank Statement, Mobikwik payment receipt all necessary documents to prove my payment made to the Corporation through digital channel. Please do the needful action which is highly appreciable. (Ramakant)
      Mobikwik customer support has been notified about the posted complaint.
      Dec 25, 2019
      Updated by rpandey175
      Kindly give me updation on my complaint my email.id is [protected]@yahoo.com
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        G
        Gadiga DayanandaReddy
        from Visakhapatnam, Andhra Pradesh
        Dec 2, 2019
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        Address: RAJIV GRUHA KALPA,IDPLTOWNSHIP, Hyderabad, Telangana, 500037
        Website: Consumer complaints

        I am unable to unblock my mobikwik wallet security pin.i am contacting since couple of days they are not responding, I have to m money from mobikwik wallet .please help me as soon as possible.i am contacting to mobikwik customer care executive they are not lifting my call over 9min to 10min ...I am facing financial crucial .please slove the issue I am facing..
        Mobikwik customer support has been notified about the posted complaint.
        Rbl card no [protected] mobikwik through unknown person drawn my money 49500 dated 5-11-19. I have complain to Cyber crime cell Hyderabad .. but mobikwik fail to respond me .. [protected]@gmail.com contact number [protected] plz send me details transcetions statment dated 5-11-19
        I accidentaly recharged wrong airtel mobile no. Worth rs1699 via mobikwik please revert back my recharge money. transaction ID MBK[protected]
        There was this Scam Transaction placed I Am an American living in India please Refund my money Back As I had not placed any Order On Club Factory there is no order ID or anything so why is wallet debited for Rs248

        Attached Screenshot of Debit Details

        Please Refund ASAP
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          D
          Devil May Cry
          from Jalandhar, Punjab
          Dec 2, 2019
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          Address: Somal Kheri, Ludhiana, Punjab, 141119

          Sir, am try to recharge my jio prepaid mobile number using 100/- top up plan all process done getting otp for deduction and my amount is deduct from bank but mobikwik display message something getting wrong my recharge unsuccessful. Please return my 100/- bcuz it's not even seen in history but i have msg's of otp in my mobile if you want proof then i will attach screenshot please return as soon as possible bcuz my plan is over i want to recharge still i did'nt receive amount in my bank account.
          Mobikwik customer support has been notified about the posted complaint.
          I have received 5000 in my wallet, I never requested that money, someone else misused my number, I send mail many times to Mobiwik, still there is no any response from them, Mobikwik is cheating the people. Please take action against mobikwik
          I am mobile recharged Rs 108/- of Jio voucher but recharged is failed. The recharge money is deducted of my account.The Recharged is 22th November 2019, Order No. RJ[protected]. Still 4 days the recharge amount is not credited in my account. Pl refund amount in my account & oblised.

          Thanking You.

          Yours failthfylly,

          Mahadev Sarangi
          Payment made on 26/11/2019 on uts app.payment deducted from my account transection failed.uts ticket not issue.
          Transaction id (RJ[protected] Phone no-[[protected]](relience Jio) Email [protected]@gmail.com Amount-1709 Rs There is The wrong number that I recharged by mistake-[protected] of 1709 Rs recharge in relience jio Then the transaction is successful Plzz refund my money in my wallet
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            R
            Rajesh Vijay
            from Mumbai, Maharashtra
            Dec 1, 2019
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            Address: 600082

            Dear team,
            I've lost my money through fraud calls, the payment was through mobikwik gateway. But the amount was fully sweeped from my account without my knowledge
            Please guide me how to proceed further to get back my money
            I've applied for many jobs through all placement sources. I received a call from unknown no saying that they are from reliance group hr team. Further to conversation they asked to fill the online form which they provide link. Once done they called back n said you will be getting a call from hr team. Attend the interview through phone. I've completed finally they asked me to download the app through the link send through sms. App download asked for a enrollment number generated. Once shared a amount of rs.20 will be debited from your account i said ok. But i never knew the no. Shared was teamviewer i'd. They have taken rs.16k with my knowledge.
            Please help me my one month salary it is please
            Mobikwik customer support has been notified about the posted complaint.
            Hi

            I mistakenly send Rs 5000 to an incorrect mobile number [protected]. Please help me get back my money.
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              M
              MahanandaKumbar
              from Delhi, Delhi
              Dec 1, 2019
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              Resolved

              Address: Banashankari, Bangalore, Karnataka, 560085

              I have been facing problems every time with mobikwik, but, this time it's quiet different. I have made a payment of rs 7777 towards my rbl bank credit card using bajaj finserv wallet powered by mobikwik. Amount debited but i haven't received any payment realisation or notification either from mobikwik or from rbl/bajajfinserv. I have been writing emails to all of them nobody is taking responsibility. But no one has any clues of where my money went. There are three people who has eaten my money i don't know.
              Aug 30, 2020
              Complaint marked as Resolved 
              Resolved after so many follow ups
              Mobikwik customer support has been notified about the posted complaint.
              Hi team,

              Please help me still am facing the same issue please resolve it as soon as possible its emergency to transfer the amount to my Bank pleaseseeeeeeee
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                T
                TECHNOTRONIC BISWAJIT
                from Noida, Uttar Pradesh
                Dec 1, 2019
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                Sbidrcard x8526 used for rs937.00 on01dec19 at00218060 txn#521946 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

                Sbidrcard x8522 used for rs4683.00 on01dec19 at00218060 txn#524643 if not done fwd this sms to [protected]/call[protected]/[protected] to block card

                Sbidrcard x8522 used for rs312.00 on01dec19 at00218060 txn#525120 if not done fwd this sms to [protected]/call[protected]/[protected] to block card sir this is not me please refund my money back its very needfull
                Mobikwik customer support has been notified about the posted complaint.
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                  Z
                  Zubin Kaez
                  from Mumbai, Maharashtra
                  Dec 1, 2019
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                  Address: Palakkad, Kerala, 678012

                  On 30th november 2019 i tried paying my electricity (Kseb) via mobikwik. This time my amount got deducted, but system promted as transaction failure. Neither my amount got recridited nor my bill was paid. I tried contacting their customer care number [protected], which was getting disconnected automatically.
                  Please help me solving.
                  Regards
                  Zubin
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    ashwa124
                    from Mumbai, Maharashtra
                    Nov 30, 2019
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                    Address: 208014

                    My order id is 59878ac38b10e
                    I have ordered gift card worth 430 rs payment done but no invoice generated and not got my gift card i have paid through debit card
                    Plz help me i feel to be cheated, i have raised querry yet no one addressed it's being30 hrs yet i haven't got any reply these bloody scoundral are not even entertaining my call on their no.
                    Mobikwik customer support has been notified about the posted complaint.
                    Nov 30, 2019
                    Updated by ashwa124
                    my complaint ticket id is 12992355 plz act as soon as possible as mobikwik customer care not replying me
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                      Y
                      yashaga80
                      from Delhi, Delhi
                      Nov 30, 2019
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                      I did a transaction on realme.com through mobikwik wallet for rs 9899 on 27 nov 19 and the amount debited 2 times but i entered the otp only 1 time. I cancelled the order but i only got the refund only 1 time. My mobikwik wallet no. Is [protected]. The order id showing in mobikwik wallet is same for both the transactions. I request them to refund the amount. Order id is mb[protected].
                      Mobikwik customer support has been notified about the posted complaint.
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                        J
                        Jinisha Solanki
                        from Delhi, Delhi
                        Nov 30, 2019
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                        I did my mobile recharge of rs 189 of vodafone from mobikwik app and the money also got deducted from the account but the recharge didnt happen. Mobile number is [protected]. I want my transaction to be completed or i want the money to be refunded to my account. Kindly get it done as soon as possible. Its urgent. Kindly look into the matter immediately. The image of the money deducted from my account is enclosed below.
                        Mobikwik customer support has been notified about the posted complaint.
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                          C
                          CFO ADISON
                          from Ahmedabad, Gujarat
                          Dec 2, 2019
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                          Address: A-1/33, NIRMAN COMPLEX,R C TECHNICAL ROAD CHANKYAPURI, GHATLODIA, Ahmedabad, Gujarat, 380061
                          Website: Mobikwik

                          I transfer Rs. 1000/- to Big basket daily as per detail below
                          ORDER NO. RMBK[protected] DATE 01 Nov 2019, 04:20 PM IST
                          but amount is not transfer to merchant (Big basket daily) and still today on 28.11.2019 it is not return to my wallet account.Kindly transfer this fail transaction of Rs. 1000/- to return back to my wallet account on priority basis.
                          Mobikwik customer support has been notified about the posted complaint.
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                            B
                            borahneel
                            Nov 28, 2019
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                            Address: Delta 1, 201310

                            Dear sir

                            I made a payment of 5000 to an incorrect mobile number [protected] instead of [protected]. Kindly help me get back the money as the owner of the number is not picking up my calls. I lodged a complaint with mobikwik helpline as well but yet to receive any response from them.. My mobikwik account is registered with [protected]. Please help me get back my money as it was hard earned. My email id is borah. [protected]@gmail.com
                            Mobikwik customer support has been notified about the posted complaint.
                            Nov 29, 2019
                            Updated by borahneel
                            I had a word with the owner of the incorrect mobile number and they have refused to semd me back my money. Kindly help
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                              K
                              kent980
                              from Mumbai, Maharashtra
                              Nov 27, 2019
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                              Address: D 405 Raj moti complex charwad road Nr haria hospital, Valsad, Gujarat, 396191

                              Sir today am done my internet pack of my mobile number [protected] through your site please note that my amount of rs153 is deduct from my account but net pack is not reflected in my mobile on the other hand from your side sms received the amount is deposited in wallet
                              Kindly revert my amount of rs153 to my account or make recharge of my internet pack
                              Hope do need full in to matter at earliest
                              Keran vyas
                              [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                J
                                jatin godhwani
                                from Delhi, Delhi
                                Nov 26, 2019
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                                Address: Flat no-876,jay ambey apartment, New kondli, New Delhi, Delhi, 110096
                                Website: www.mobikwik.com

                                On 26 September at 8:45 pm the bus from Kaushambi to Lakhimpur Kheri didn't arrived I waited for extra 1 hr still the bus didn't arrived.I had been calling the mobikwik and UPSRTC from around 3 months stillI haven't got my refund. This is so irresponsible behaviour from the company.
                                So please solve my problem. Operator PNR-Xlkm[protected]/GL.
                                Also I have attached the ticket details.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  sudeesh808
                                  from Mumbai, Maharashtra
                                  Nov 25, 2019
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                                  Address: Thiruvananthapuram, Kerala

                                  My credit card bill payment with transaction no. Mbk[protected] is not credited in my card account. I had made my credit card bill payment via mobikwik app with debit card, but it showing sccessfully in mobikwik app. I made my hdfc credit card bill. But mobikwik app shows it is citi bank, and the payment is not updated in credit card. I allready made a complaint, to mobikwik, but no action was taken from their end.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  My Order id is MBK[protected] OF AMOUNT 4200 NOT REFUNDED IN BANK DATED 14.11.19. it was said to me that it has been refunded but i did not received
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                                    A
                                    Anilkumar TN
                                    from Ernakulam, Kerala
                                    Nov 25, 2019
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                                    login problem with user disabled

                                    Last week i transfered 22000/- to mobikwick using with credit card and the amount was transfered to my wallet hence the i wrongly entered otp for more than 2 times in this fact my account was disabled. While i entering to the application i was getting an error, user disabled. Further i raised ticket to mobikwick customer support team more than 5 times i didn't get any response from your end kindly clear this issue asap...
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                                    B
                                    bhushan sawal
                                    from Mumbai, Maharashtra
                                    Nov 24, 2019
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                                    Hello,
                                    I had tried to make electricity bill payment of 673 from registered mobile no: [protected]
                                    Registered mail ID: bhushan.[protected]@gmail.com
                                    Payment of 598 was made from Axis bank credit card ending with 9284
                                    rest of 75 was used from wallet
                                    The transaction got declined. The wallet money was reversed, however the 598 used from Axis bank card was still not reversed.
                                    Transaction time: 22 Nov 2019 17:43
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      V
                                      Vidyadhari Tennety
                                      from Kakinada, Andhra Pradesh
                                      Nov 24, 2019
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                                      Address: Flat 302 Sri venkatewara towers, Sector 3 mvp colony vizag, 530017

                                      I have an account with mobikwik which is registered with my phone number [protected] and my email id vidyadhari. [protected]@gmail.com. I have taken a boost loan of 60000 few months ago and i was regular in paying my emis. This month as i was jobless my emi was skipped. For that some lady called aruna was calling few more mobikwik user from my area and started asking money as i took a loan. It went to an extent where she was blackmailing by giving my name. And those people whom don’t even know started calling me and abused me. My reputation had gone for a toss. This is something very very unethical. Before i complain to the court and police i wanted to inform you, i will definitely take this to a really extremely high level.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I am recharge mobikwik is Rs. 109/- is Jio numbers, Order No. RJ[protected] dt 22 Nov 2019, 10.50. But Recharge is failed. Please refund my money our Saving account and oblised.
                                      Hi,
                                      Pz spots the mobikwik my account is not warking pz contact to pune city agent nambar my nambar is [protected] pz help me
                                      Thanks...
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