Mobikwik Complaints & Reviews

Address: Mumbai City, Maharashtra, 410210

Website: Nocash MobiKwik.com

The wallet has got locked and raised request in help however there is no solution from last 2 days.

I am unable access my available funds and it is required for medical emergency.

This kindly help to resolve on urgent basis.

Not able to understand if this is the 1st experience then how other users are continuing with this wallet and this is situation post uploading the KYC documents.

Complaints no which is raised in help option- #6039016.

Regards, Ajay Shinde- [protected]

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Address: 211019

Website: www.mobikwik.com/help

Due to theft of my phone, I opted for user disabled option. I got back my same number and tried various times to enable my account at Mobikwik, but failed. It says user disabled all the time. I request you to please enable my Mobikwik amount so that I can use it. I am really very distressed. Please help. I am unable to create ticket also to complain.

Thanks and regards

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S

sandeep jalandra

from Khetri, Rajasthan

Mar 7, 2017

Dear Sir
Dated 27/2/17 by the MobiKwik my electric bill was submitted by the public on the day of electricity bills has not dated 02/03/17, which no order. Mp[protected], So either I or my money back bill should be submitted today,

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Address: Thane, Maharashtra, 401101

Website: mobikwik.com

On 24th February 2017 I have added money in wallet to pay electricity bill but still it is showing due. Even I paid the bill and received cashback of Rs.55/-. Please look into this and resolve asap. Below is the details of transaction:
Feb 22, 2017 2:38PM Bill Payment[protected]relianceenergymumbai) Transaction Id: MP[protected]
Feb 22, 2017 2:41PM Redeem Promo Code (FEB10) Transaction Id:[protected]

I complained many times via App to the helpdesk but didnot get any revert from team.

Below are my ticket No.: #6039155 and #6034305

Awaiting for response.

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Address: 700059

Dear Sir,
On 24.02.2017 I had gone to purchase a mobile set from eBay and payment made through mobikwik and the amount of Rs.7541.60 did not pay by you to eBay and my transaction was failed . Though I have lodged a complaint's already and my ticket no is 5984650. The payment transaction I'd is [protected]. Already 10 days over and you have taken no action till date. This type of situation is beyond my expectations from mobikwik. Hope, you will add my money in my wallet immediately. A line of reply is highly solicited from you.
With thanks
Sankar Chandra Pal
[protected]

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eBay.in Customer Care

from Delhi, Delhi

Mar 8, 2017

Dear Sankar Chandra Pal,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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Address: Kolar, Karnataka, 560058

Website: [email protected]

I have done a mobikwik wallet to bank transaction of Rs 1480 but Amount is deducted from the wallet and not reversed yet my bank account. Though the transaction is showing in history, I am not able to open the particular transaction history to get the invoice and transaction id. Pls help me to get this amount reversed.

My Mobikwik Mobile number is [protected]

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S

subodh1746

from Bhim Tal, Uttarakhand

Mar 7, 2017

I have done a mobikwik wallet to bank transaction of Rs 3264 but Amount is deducted from the wallet and not reversed yet my bank account. Though the transaction is showing in history, I am not able to open the particular transaction history to get the invoice and transaction id. Pls help me to get this amount reversed.

My Mobikwik Mobile number is [protected]

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B

bhavana mate

from Mumbai, Maharashtra

Oct 21, 2018

I have done a mobikwik wallet to bank transaction of Rs 965 but Amount is deducted from the wallet and not reversed yet my bank account. Though the transaction is showing in history, I am not able to open the particular transaction history to get the invoice and transaction id. Pls help me to get this amount reversed.

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Address: 222170

Dear sir I am Gorakh vishwakarma mera mobikwik account no.[protected] h aur mera compliant tiket #6036107 h mene mobikwik wallet recharge kiya date-05/03/2017 4:45pm ko . Bank account se 1450 rs deduct ho gya pr wallet recharge nhi hua abhi tk aur nahi koe sms aaya kinq nhi.hua so please solve my problem because of I regular customer to use mobikwik option to recharge prepaid mobile

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Mar 07, 2017

Updated by gorakh vishwakarma Dear sir I am Gorakh vishwakarma . Sir mera problems abhi tk solve nhi hua h aur na to koe confirmation sms aaya h so please solve my problem other than my balance is refund in my account

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Address: 201301

Website: www.mobikwick.com

Dear Sir,

On 04 march2017, I add 400 in ma mobikwik wallet after that my wallet balance is 533 (Transaction ID 549e2a4ccb99d). Then i tried to pay ma postpaid connection bill there is a lack of 5Rs amount then again i add 5Rs in ma wallet (tarnsaction Id 549e2b836cbdc). after this transaction my wallet balance is 441 instead of 538. May i know the reason of deduction of 97Rs. I am realy disappointed with your service as all the customer care number are not working and the reply what i get from your team (ticket no. 6027980) is not satisfactory because my transaction history does not show any balance deduction but my wallet balance is deducted.

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A

amar negi

from Ludhiana, Punjab

Mar 6, 2017

[protected]

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M

malati das

from Satana, Maharashtra

Mar 23, 2018

my money stuck on mobikwik 13900 yesterday and the system not accepted otp emailid i failed toopen my account i sign account on my contact number everything i typed correctly still not open it please help me out

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Address: 560043

Website: Mobikwik

I paid my eletricity bill through mobikwik on 09-feb but seems it has not been credited to our elecricity bill because of that we got penalty this time. please look into asap.

attached the invoice got from mobikwik--

Invoice Print Billed to [protected] [protected]@gmail.com
Summary Order # MP[protected] Date 09 Feb 2017, 07:18 PM IST
Product Amount Wallet Debit, Via Bill Payment BESCOM [protected] ELECTRICITY 09 FEB 2017 ` 645 TOTAL AMOUNT ` 645
06 Mar, 2017, 10:20AM

Mar 6, 2017

Complaint marked as Resolved

Instead of mobikwik some fake persons calling and asking my card details...close this site immediately.

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Address: 600030

Website: Google

I booked bus ticket on 21/02/2017 using mobiwik app.
I used an offer cash back of rs. 150.

I.booked ticket for Rs. 650. As per offer my account should have been debited Rs. 500 or else I should have received Rs. 150 back. Whereas both hasn't happened.

Kindly look into the issue and update the status.

Immediate response will be highly appreciated..

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Address: Ernakulam, Kerala, 682304

I have done a mobikwik wallet to bank transaction of rs 5000 but the transaction got failed. Amount is deducted from the wallet and not reversed yet. Though the transaction is showing in history, i am not able to open the particular transaction history to get the invoice and transaction id. I have registered a complaint in mobikwik help and ticket id: #6028986. Pls help me to get this amount reversed.

My mobikwik mobile number is [protected].

I have tried in both the customer care number provided in website but not working.

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Address: 560086

Website: Mobikwik

I booked a train from irctc through mobikwik wallet. Transaction failed and money has been deducted from my wallet and i didn't get the ticket also.. Till now my cash has not refunded...
And this is not first time it's happening im very unhappy with this.. and your customer care numbers also not working. If changed pls update it.. aolve this as soon as possible...

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Address: Mumbai City, Maharashtra, 400097

I have transferred 5000 from mobikwik wallet to my bank account but i dint receieved money in my bank account and it has been deducted from my mobikwik wallet also and no invoice generated. I am really disappointment of your service, i need my money back... Just solve my problem.
Waiting for your feedback

I need my 5000/- money back.
My no is [protected]

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I wanted to pay my electricity bill through mobikwik. For that purpose I transferred Rs 900 from bank account to wallet for payment of electricity bill. At first the transcation failed and when i tried again it failed again but the money was debited from my account and did not reflect in wallet. I reached their help center twice and it's been 2 days but it seems that the executives are not at all interested in resolving complaints. I want to take strict action against them.

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Address: Gurgaon, Haryana, 110022

Website: www.mobikwik.com

I received SMS with coupon code for 10% cash back, I paid my bill using code for amounting over ₹ 1000/- and after paying it a screen appeared stating ₹ 100/- will be added to your account. I didn't received the promised amount which I brought to notice of their helpline, then they added ₹ 100/- which again reduced to ₹ 36/- within a couple of days. This pay portal is not behaving like professionals so beware and use other payment wallet who fulfil their promises. Manish [protected]

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Address: Gurgaon, Haryana

Website: www.mobikwik.com

Hi,

today(3/3/17) i had made a transaction from mobikwik wallet to bank transfer worth rupees 5000, the amount from the wallet debited but still not reflects in my account. One day ago i made transaction of 2000 rupees which was transferred successfully.

My mobikwik account number is [protected].

I am continuously sending message through app, but no one responding.

Instead of paytm i'm using this app cause of indian app but very bad service.

Request to you please do the needful and resolve my issue.

Mar 4, 2017

Complaint marked as Resolved

money refunded thank you so much.

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Address: New Delhi, Delhi, 110045

Website: Mobikwik

Hello,

This is regarding the transaction ID-URP65RGI7ZAE

Amount has been debited from my Mobikwik walled but i have not received in my bank account.

I tried to contact customer service department of Mobikwik but both nos are switch off... I also Tried to download the invoice but its not going through .

Please help me...

My Mobikwik ID is [protected]

Regards
Amninder Singh
[protected]

Mobikwik customer support has been notified about the posted complaint.

Mar 04, 2017

Updated by Singhamninder Hello,

This is regarding the mobikwik transaction ID.URP65RGI7ZAE

My mobikwik number is-[protected]

I launched the complaint on 3rd march regarding my mobikwik wallet balance that my wallet balance has been debited but i have not received the amount in my bank.

I tried calling mobikwik regarding the same but both nos are incorrect and still i don't received the money back in wallet.

Moreover i have not received the a call from mobikwik regarding the same.

So please help me..

Regards
Amninder Singh
[protected]

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U

uday cheemakurthi

from Hyderabad, Telangana

Mar 3, 2017

Sir my name is charan; [protected]@gmail.com I made a bill on bsnl no [protected] but the conformation message was not came from bsnl my order no is MP[protected] so please give me amount back.i wantbmy money urgently

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Address: Ajmer, Rajasthan, 305401

Website: Consumercomplaints.in

Hello team,

I am bhawani singh rawat. My email id is [protected]@gmail.com & mobile number is [protected]. I paid my electricity bill on 16th feb 2017. However its not paid yet. I have already complained many times in mobiwik team but no satisfaction response. Bill payment was already deducted in my bank account and not return yet.

please help me and let me know if do you any further information.

Thanks

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R

rajeshguptado

from Nawanshahr, Punjab

Mar 3, 2017

On 28th Feb I paid bill of my connect phone[protected] through mobikwik vide transaction no RAJESHTXN[protected] and my wallet debited for Rs 1003/- but amount not sent to my connect phone bill a/c. Moreover Customer care no's of Mobikwik not responding.it is a totally cheat

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Address: 400064

Website: www.mobikwik.com

I had redeem max Reward points and its not added to my wallet.. Below is the message i received.
Thank you! You have redeemed Reward Points worth Rs. 41.00 at One Mobikwik Systems Private Limited, a Max Get More Partner.Please visit MaxGetMore.com for more information on earning and redeeming points.
I had raise an Ticket on 24 feb 2017 with case no "# 5983649" and still no reply.They are cheating to consumers.

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Mar 09, 2017

Updated by Nadeem.ansari84 Still no update from Mobikwik
Its better Government should ban such Organization.

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Address: Pune, Maharashtra, 411018

I have 2 complaints.
I tried to transfer from mobikwik wallet to my bank acc.
Money debited from wallet but didn't credited to my bank acc.
On 25 feb. 2017
I have transferred 940Rs. From wallet to bank acc. Money debited from wallet But didn't credited to bank acc.
And
On 3 march 2017
i have transferred 854Rs. From wallet to bank acc. Money debited from wallet But didn't credited to bank acc.

Mobikwik customer support has been notified about the posted complaint.

Mar 03, 2017

Updated by Pranav Unhale On 25th February 2017
i transferred 940Rs. From Mobikwik Wallet to my bank. Money debited from my mobikwik wallet but didn't credited to bank And Also not refunded to my wallet.

Hence, i m registering complaint against mobikwik.
I m sending screenshot of transaction details.
Please help me to get back my money.

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Address: Bangalore, Karnataka, 560043

Website: www.mobiwik.com

Ticket #6014085 there is no response on the mentioned ticket complaint, I have transferred money from credit card to mobiwik 5000 after that I tried transferring money to bank account and after receiving OTP it says this transfer option feature is not available kindly respond to my query I need money back into my bank account or into credit card. My number [protected]

Mar 9, 2017

Complaint marked as Resolved

M M Anil Kumar +917053364711 Kumar sunil +919350988125 Mobiwik Complaint +917808660324 These are the people who called me saying that from mobiwik and not even they ready to help, but they tried to collect the information of credit card & debit details whether I don't know they work for mobiwik or not. Please ensure that my refund as tobe arranged

Mobikwik customer support has been notified about the posted complaint.

Mar 08, 2017

Updated by Aaqib Hussain Please tell me that how come these complaints has been marked by reaolved, when actually itis not yet been resolved

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 244

MobiKwik wallet has locked

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Account is not getting enabled - user unfriendly

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Added Money in wallet to pay electricity bill but it is still showing due

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Amount debited from my standard chartered credit card but not added in my wallet.

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Money not transferred

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Balanced deducted in account but wallet not recharge

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Compliance regarding balance deduction

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Electricity bill payment not paid to company

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Cash back offer amount not credited

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Mobikwik wallet to bank transaction failed but amount is deducted from wallet and not received yet.

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Complaining about money deducted in my wallet

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Transferring money from wallet to bank account

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Money not credited to wallet

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Fraud promotions

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Transaction failure through mobikwik

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Amount

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Electricity bill not pay

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Points redeemed money not received

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Transfer to bank issue

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Mobikwik not allowing transfer money to bank account

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