Mobikwik — Balance Deduction

Address:

Panchkula, Haryana

Hi I have added Rs.1200 in my wallet on 06/02/2015 with transaction id no.[protected] and then tried to pay bill of my postpaid no.[protected] for Rs.1150 but the recharge was unsuccessful and money deducted from my wallet and did not get any email or sms in this regard. I have applied two support ticket in this regard at the mobikwik website but there is no reply and till today i did not get back my balance plz help me or provide me the helpline number from where i can get back my money...