Mobikwik — bill paid but not updated to customer

I have paid my EB bill through mobikwik on 16.09.19.The amoun 1130 debited from my bank account and also the payments was successfull but the payment was not updated to my EB account since i have called so many times to the mobkwik customer care the told me money will be credit to your account shortly but till now i didnt recieve my amount to my account
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information