[Resolved]  Mobikwik — Bsnl post paid sms recharge rs.Twelve

I recharged rupees twelve as bsnl post paid sms pack through mobiquik on 14/10/2020 at about 06.30 p.m for my mobile no - [protected] and rupees tweve also debited from my bank a/c .

As per information from bsnl, mobiquik did not send aforesaid recharge amount to bsnl still now .
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Oct 18, 2020
Complaint marked as Resolved 
MY PROBLEM HAS NOT BEEN RESOLVED STILL NO . NO PHONE CALL AND NO EMAIL FROM MOBIQUIK STILL NOW . MOBIQUIK ALSO DID NOT REFUND MY MONEY TO MY BANK ACCOUNT STILL NOW .
Mobikwik customer support has been notified about the posted complaint.
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My bsnl sms pack has not been recharged by mobiquik . But mobiquik has been debited my bank account . Mobiquik did not refund my money to my bank account still now . No one called me from mobiquik and no email has been sent by mobiquik still now about my problem .

Then how my problem will be solved ?
If mobiquik did not refund my money to my bank account then the. Image of mobiquik will be beyond faith .

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