Mobikwik — bsnl validity recharge on 24.01.2020

Address:Gwalior, Madhya Pradesh

On 24.01.2020 i had recharged for extension of validity for mobile no [protected] through mobikwik and my account was debited for rs 36/ for validity. But validiy not extended and message recd in the matter.
I sent mail to mobikwik as well as bsnl but neither got reply nor validity extended.
Tomorrow is the last day for validity extension otherwise mobile will be closed for incoming calls also.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Feb 02, 2020
Updated by K L vadhwani
No response/solution till time.
Feb 04, 2020
Updated by K L vadhwani
Matter is still pending.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7119
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information