Mobikwik — bus ticket not booked but money deducted

Sir/ madam,
I was trying to book bus ticket from abhibus app through mobikwik on 14.05.2019. Ticket was not booked but amt rs. 874.81 deducted from my bank account. I registered complaint so many times on mobikwik app. But the money is not still received to my account. Hence look into the matter and do the needful. Refund my money with in 24hrs. Bank account details are attached with this mail.

Card no. 5272 53** **** 6480
Dr of transaction- 14.05.2019
Amt debited- Rs. 874.81/-

Mayur Khare
Mobile-[protected]
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Mobikwik customer support has been notified about the posted complaint.
Sep 06, 2019
Updated by Mayurlohare
Sir/ madam,
I was trying to book bus ticket from abhibus app through mobikwik on 14.05.2019. Ticket was not booked but amt rs. 874.81 deducted from my bank account. I registered complaint so many times on mobikwik app. But no positive response also the money is not still received to my account. Hence look into the matter and do the needful. Refund my money with in 24hrs. Bank account details are attached with this mail.

Card no. 5272 53** **** 6480
Date of transaction- 14.05.2019
Amt debited- Rs. 874.81/-

Mayur Lohare
Mob-[protected]

Complaint comments 

Comments

Hi my amount is deducted from my Wallet and I am transferring my account but invoice not showing and still amount is not coming

Jvenky1991's reply, Sep 4, 2019
Hi Team
Any update
Jvenky1991's reply, Sep 4, 2019
Hi Team
Amount is deducted from my Wallet but amount is not credited my account please look into the same.

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