Mobikwik — Cashback is not provided

venkimvs2

Address:	Hyderabad, Andhra Pradesh, 500088
Website:	www.mobikwick.com

I have purchased some items in Brandfactory on December 24 through Mobikwick wallet and there was an offer of 400rs cash back for my purchase. I didn't get my cash back where my friend get this immediatly inhis account. Later I submitted a ticket to Mobikwick and they said it would be credited on or before 31 Jan 2017. I didn't get this cash back but they provided some useless offers rather this cashback. Like need to pay 3333rs for electircity bill to get 100rs cash back.

Again i submitted Requests but no one is responding to my tickets.

Please let me know How Can I proceed further.

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Mobikwik customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by venkimvs2 Purchased date is December 15 and complaint submitted on December 24

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Comments

Goutham Podila

from Chennai, Tamil Nadu

for me also same problem.they are not providing cashback, it is clearly mentioned in their offer flat 400 cashback when u make bill of 2000, but now they failed to provide the cashback, big cheaters.