Mobikwik — Cashback not received

Address:	600042
Website:	Mobikwik.com

Sharing the full details with CC Remarks. After several time followup also there is no resolution. Kindly provide resolution ASAP. invalid coupon code showing while applying coupon "lum300" in addmoney. kindly help to resolve. # 4141264 Offers04 Jan, 20167:25PM invalid coupon code showing while applying coupon "lum300" in addmoney. kindly help to resolve. 04 Jan, 2016, 7:25PM Namaste! We understand that you are unable to redeem Promo Code LUM300. Apologies for the inconvenience. Please be informed that it was due to an up-gradation. Please log in to your account and try again. In case, you are still unable to redeem the coupon code then kindly add the minimum eligible amount into your wallet which is Rs. 300, so that we can manually update the cash back benefit for the same. The add money transaction should be from your windows APP using debit or credit card only. Thank you for being a valued MobiKwik customer. Regards MobiKwik Team 04 Jan, 2016, 7:44PM Hi, as per the given information, i have tried to redeem the coupon after re-login but unfortunately, getting the same error "invalid coupon code". so i have added the 300 using add cash option. Kindly update the cash back ASAP. 05 Jan, 2016, 2:04PM, Mr.Rajesh with email ID rajeshranjan.[protected]@outlook.com and mobile [protected]. customer added the amt of Rs 300 in his wallet so please add the amt of Rs 300 in his wallet against the LUM300 promo code...please see to it asap...transaction id[protected]. 06 Jan, 2016, 2:45PM