Mobikwik.com — I did not receive my refund rs. 399

Andre Gaudet

from New Delhi, Delhi

Address:	122002
Website:	MobiKwik.com

I was told by mobkwik that they refunded the rs.399 to my wallet but they have never done it??? Please deposit the 399 rs to my wallet email:
. Thank you, andre gaudet

See details of the transaction below:

We're sorry!

The vodafone prepaid recharge of ₹ 399 for [protected] has failed!

We could not successfully process this transaction & have refunded the amount to your wallet. We are sorry for the inconvenience!

Below are the transaction details:

Mobile no.:
[protected]
Operator:
Vodafone

Category:
Prepaid
Refunded amount:
₹ 399

Updated wallet balance:
₹ 158.22
Total wallet balance* :
₹ 189.67

Transaction date:
Mar 14, 2018 (Wednesday)
Transaction id:
En[protected]

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Comments

Rey0902

from Vasai-Virar, Maharashtra

A purchase of 12, 800 was cancelled and the amount refunded by the seller. Mobikwik was contacted to refund the money back to my bank account. I have not heard back yet. Why is mobikwik holding my money and why do they charge a fee to transfer. Its a refund. Not a transfer. This is what we call daylight robbery.