Mobikwik — Company has no customer care and they always cheat

र

राकेश अग्रवाल

from Rajkot, Gujarat

Address:

Faridabad, Haryana

First thing.. Why isn't Mobikwik banned like UBER, while the same case they don't have a customer care and hence has no right to operate country wide. I am going to file and RTI against Mobikwik for this. 2nd: If you show the offers on your website and then you do not pay the cash back in user's account, your customer care has no reply for this and user is just fooled around. 3rd: Most of the time when payment fails you add the balance to your mobikwik balance. Any reason why you do not decline the payment and hence retransact the money to user's original mode of payment(creditcard or bank account) 4th: Why do you not have a option to change the phone number with account. what about those who lost or changed their numbers.. I need a clarification on this. Call me [protected] before I file the RTI against you.

Was this information helpful?

No (0)

Yes (0)

Mobikwik customer support has been notified about the posted complaint.

Related Mobikwik reviews

View all 7122 Mobikwik Reviews

Comments

र

राकेश अग्रवाल

from Rajkot, Gujarat

Cheaters called me in just one minute after I filed the complaint here and wanted me to resolve this. But they did not resolve my problem. They said their seniors will call me but no one called me. Still a cheater. Fraud company. Will file RTI on 10th July.

Thakur Bhanu

from Jahanabad, Bihar

Same here. Mr. Rakesh mobikwik fooled his customer by showing cash back offers I did several times rechqrge by using promocodw lucky100 and magic. But all times he failed to credit my account. Mobikwik is just making his customer fooled for earning their commission through his fraud promo code (lucky draw) which gives him commission by recharge company. Here Mobikwik also earned from bank commision by give a customer chance to use bank creditcard or debit card. Bank gives high percantage for transacting by Credit or Debit Card. Paytm is much better than Mobikwik.