Mobikwik — Complaint on agents derogatory comments on myself and my community

Address:

Delhi

HI,
im writing this complaint to alert you to the executive,

Ammu reddy, mobile no:[protected]

unethical and derogatory comments. I agree sir, that put off making payment of mobikwik zip, though i have cleared the dues . There ought to be a moral method of collecting debts. Instead, your executive, as previously said, wrote me the message below (screenshot attached), which is discriminatory toward me and my community.

What makes you speak in such a manner while you are imposing severe penalties? I'm going to post the identical message on a forum for civil complaints.
In order for me to file a lawsuit as soon as possible, I would want to ask you for more information about the person listed above.

If I receive no response to this message, I will assume that Mobikwik as a whole encourages bias against its users, and I will be required to register a complaint with Mobikwik
Despite your recovery agent's derogatory comments, I would have remained calm and paid, but I decided to escalate this issue to the highest level so that no future mobikwik customers face such discrimination.

The language she spoke is telugu.
Please look into it