Mobikwik — credit card

Address:Lucknow, Uttar Pradesh, 226018

I have added Rs10000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when I thought of transferring the same amount of Rs10000 from Mobikwik wallet to Bank Account, They asked me for kyc registration. I opted kyc verification online and submitted all details.Till now my kyc has not been completed. I have been raising this issue at there customer support. There is no proper support from customer care. Finally I can conclude that this mobikwik...i want my rs 10000/- back or i will raise complaint in consumer forum...
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Account Name: RASHMI RANJAN PARIDA
Account Number: [protected]
IFSC Code: SYNB0008021
Branch : 8021 TARAPUR
VILLAGE TARAPUR
LILAKRODA
KENDRAPARA
Please check the my account details. Amount not credited to my bank account. Trasaction successful but money not received on my account.

RashmiR77295651's reply, Jan 9, 2019
Amout not credited to my receivers account. Please check all mobikwik trasaction.

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