Mobikwik — Credit card payment

Address:No.5/17, Kasi viswanathan street

I have paid Rs.10000 on 15th jan 2021 to my credit card through mobiwik app...but still didnt get amount in my credit card and not refunded to my bank account...
Also on jan 11 2021 I did recharge of Rs.199 that too didnt get recharged..
For both issue amount was deducted from my account and didn't get invoice.please resolve my problem and refund the amount
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Mobikwik customer support has been notified about the posted complaint.
Jan 26, 2021
Updated by Sabakal
Please resolve my issue..I want my amount back..tried customer care number more than 100 times no response
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Taken more than 10 days...please refund my amount

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