Mobikwik — Credit card payment

Address:	A 402 KOHINOOR FLATS, OPP CHELA SETH PARTY PLOT
Website:	mobikwik

Hi,

I paid a credit card bill of Rs. 7500 through mobikwik app on 12th Aug 2022, but it is not credited in credit card and not reversed in bank account.

My registered mobile number is [protected]

UPI transaction id is: rrn:[protected]

I raised a complaint through the mobikwik app in the help section but no proper reply was received.

I tried calling the help line number, but it is either not reachable or not receiving calls. one time they received call and told me the amount is safe with mobikwik and will be reversed in my bank account within 7 working days, but till now it is not credited to my account.

I raise a complaint in RBI also, you might get notification from them as well.

I want to get my money back, please resolve ASAP or I need to escalate this matter further.

Regards,
Shahejad Gujarati
[protected]
[protected]