Mobikwik — debited amount not refunded by using sbi netbanking

Address:Thane, Maharashtra, 401603
Website:www.mobikwik.com

On date of transaction 5 jan 2016 sum 2500/- i added to mobikwik wallets ([protected]) but debited from sbi account [protected] and passbook entry confirm that show on date 06/01/2016 but still neither refund my account not updated my mobikwik wallets
Bank manager confirm that and me advice to requested directly to mobikwik representative but mobikwik not reachable or not responding sir
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Mobikwik customer support has been notified about the posted complaint.
Oct 23, 2017
Dhdbxf's response
Please take action immediately
Oct 26, 2017
Updated by jawharprem
When they're going to help that day i prod to i am indian
Complaint comments 

Comments

Airtel prepaid internet re-charge for Rs.396/- on my mobile [protected] under transaction id [protected] on 18.10.2017 not yet activated. My account with ICICI bank has been already debited for Rs.396/- on 18.10.2017 @10.38 hours. . Please investigate. Please execute recharge or else kindly arrange to refund my amount. my name is Prashanth D.Prabhu
I could not able to login in it showing ur I'd is disable in my account I have balance is rs10000 my account I'd is sushilrao.[protected]@gmail.com I could not able to login in pass 1month I have problems many time I tried calling customer care that number is wrong all

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