Mobikwik — Deducted amount but not paid ebill

ANAMIKA MITRA

from Chennai, Tamil Nadu

Address:	Gurgaon, Haryana, 122002
Website:	www.mobikwik.com

Hi the transaction history shows that my amount is paid on 15th midnight. 72 hours has been completed 10 hours before. Tomorrow is my last date. Please help. What kind of service is this being provided. Harassing customers. I tried contacting them on the numbers provided. Unfortunately they are switched off or not reachable. Now my electricity will be gone tomorrow.

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Comments

siddiquimahin

from Noida, Uttar Pradesh

I am trying to contact custom care number of Mobikwik since tomorrow as my balance from bank got deducted but not received in my Mobikwik wallet.
All the customer support numbers are either invalid or switched off.
I created a problem ticket from website too but no response up to now.
My ticket id is #5940440

Raghavender Gandhi

from Hyderabad, Telangana

I have added 10k to my wallet and tried to tansfer to my friend bank account. at that time OTP was not generated and 30 mins later i got 4 SMS at a same time with same OTP.

Later i tried to send money but getting the error as OTP has been sent Max number of Times, i have waited for 12 Hours but still same issue.