Mobikwik — didn't receive cashback for 2 electricity bill payments

I have done 2 electricity bill payments from Mobikwik app on March 25, 2018 and March 29, 2018. As per the offer, I was supposed to receive a cashback voucher for each transaction worth Rs 300 but I haven't received it yet. I have received the cashbacks successfully for previous bill transactions. Please provide me with the cashback as soon as possible. Kindly revert. Waiting for your response.
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Mera balance 16/04/2018 ko jio prepaid no. par recharge karne par kat gya aur abhi tak refund nahi hua sir balance refund kar dijiye.

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