Mobikwik — electricity bill issue

My mobile no. [protected]
Email. [protected]@yahoo.com

I did a transaction on 4/10/2018 for electricty bill of "the m. P. Madhya kshetra vidyut vitaran - urban bill payment of ₹1362.0 for ivrs [protected]".in mobikwik they showing transaction is successsful but my electricity bill not paid. And amout also deducted from my bank account.

Here is my transaction id: mk[protected],
Please look into my issue
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I transfered 2079 rs from mobikwik wallet to [protected] mobile number i want the amt to be refund to my account
Money deducted but not deposit in electric bill (refund issue)

amount: 1530.44
connection no.: [protected]
category : electricity
operator: north bihar power distribution co ltd
txn ref id : mk[protected]

transaction date:[protected]
i requested you to please my money refund urgently please

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