Mobikwik — electricity bill not paid till now

Address:

Dungarpur, Rajasthan, 314001

I transferred rs 2650 for electricity bill for ajmer vidyut vitran limited on dated[protected]. But still bill not paid. Now bill increased to 2747 and in my mobikwik account balance is zero now. Means money deducted but bill not paid. Not able to contact mobikwik customer care. Their customer care no is non functional. Plz help to recover my money.
Thanks
Shankar lal singhmar
Mob. [protected]