Mobikwik — Failed transaction and refund amount not refunded . No response from customer care.

I have one failed transaction and 3 refunds from myntra that should come to my mobikwik account but after several complains and waste of effort to reach out mobikwik customer care none of these amounts are refunded to me.

1. Transaction 1 : Success on mobikiwk end but failed on Myntra end. Myntra has reversed this but I don't see it in mymobikiwk account.
Here are the details (17th August 2022) :
Paid to L51302_Myntra Designs Pvt Ltd
Transaction Id: [protected]

Refund Transactions (3)
2. ₹1, 366.00 done on 23rd of August
3. ₹2, 972.00 doen on 23rd fo August
4. ₹435.00 doen on 23rd of August.

Requesting you to please take action on these asap.
Was this information helpful?
No (1)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information