[Resolved]  Mobikwik — Fraud Active loan ( unauthorised loan sanctioned to me)

Sir/mam, i recently got to know about this scam which happened with me from last 2 years i haven't used MobiKwik app but they sanctioned this loan of 15000 rupees and 100 rupees without informing me and they didn't even ask my permission about this, they put this loan on their app which is lenting me 15000 rupees. And another of 100 rupees by idfc bank. It is complete fraud against me by them . They misused my identity. So i request you to closed these account.

Take a strict action against them. Raise a complaint against them

One loan of 100 rupees through MobiKwik they opened &closed on their own .
But another one of this big loan is still active pls Report this to transctree technologies Pvt Ltd which is releted with lendbox through MobiKwik to close their loan which is showing still active.
I also contacted MobiKwik about this 15000 rupees unauthorised loan they said they closed it but its still showing on my cibil score as active.
So pls help me.
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Jan 19, 2025
Complaint marked as Resolved 
So as soon I got to know about this scam /fraud is going on with me bcz i haven't used MobiKwik app from last 2 year. Somehow I checked my credit score their I got to know that 2 loans of amount 100 and 15000 rupees sanctioned to me without informing me and without asking my permission. So I contacted them and told them that u guys sanctioned a loan on me without informing me and didn't even ask i permission. So the loan is actually a loan on their app 15000 rupees as zip service which is sanctioned through lendbox which is still showing active on my credit score. So I told them to close this zip loan service asap and closed this loan . So they closed the zip service from their side but this 15000 rupees loan is still showing active on my credit score. One more thing that they also put a loan of 100 rupees earlier through MobiKwik idfc which they opened and closed on their own. I also got to know I am not only one this happening with multiple peoples . So pls take a strict action against them for doing a scam/ fraud against customer. Thankyou
Mobikwik customer support has been notified about the posted complaint.
Jan 19, 2025
Updated by RudraPS
So MobiKwik closed loan zip service from their side but the lendbox (transctree technologies Pvt Ltd) sanctioned loan still showing as active on my credit score.
 
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