Mobikwik — Fraud company-Money taken but did sent it to merchant

Address:gistered Office. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001. Tel.: +91 (124) 640 9165 ·
Website:www.mobikwik.com

This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
Amount 1448
195 from wallet
1253.09 from card
[protected]
Order id - JfINXOKCSGyhI1
+1 photos
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Mobikwik customer support has been notified about the posted complaint.
Jun 29, 2022
Updated by [email protected]
www.mobikwik.com
Mobikwik Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
Complaint comments 

Comments

This is the second time it is happening they got the money in their account but neither they send it to merchant nor refunding me . Such a fake app. One should not use it… how they are surviving after doing fraud. When you call on their customer care their people always say you will get refund in 24 hours and this is pending since 9th june 2022
Amount 1448
195 from wallet
1253.09 from card
[protected]
Order id - JfINXOKCSGyhI1

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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