Mobikwik — Fraud Transaction from Amex Card and to Mobikwik Wallet

Address:

GURGAON

Hi,

On 14th Aug, 2:59PM, I dialed "[protected]" to order some food item, merchant asked me to deposit Rs100 in advance. I tried to make the payment through Phone IVR and Rs96000 got deducted from my Amex Credit Card ending with "1002". This got transferred to ZP- Mobikwik wallet - PG, Gurugram.

After immediately, I logged the complain in Amex CC and put this transaction on hold.

Transaction Number: "AT212260004000010043643"

Kindly look into this and hold this transaction.