Mobikwik — fraud with jagroop singh

Address:

Mohali, Punjab, 160055

I wish to bring to your notice, a fraud transaction which took place today, using my self credit card. i got a call from the number [protected]. The person claimed that he was calling from the SBI and that my Credit card has been blocked. He asked for the Credit card number and the one time password. As i does not have much knowledge about the internet banking process, I was easily duped, and gave off the Credit card number. As soon as the call was over, i got an sms from the bank, stating that a transaction of Rs 10, 000 was made from her card towards Mobikwik.com. i was quick enough to get the card blocked and also filed an FIR with the local police. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. I have also filed a cyber complaint so that it could be tracked early and hopefully the transaction could be aborted at an earlier stage. However, I haven't received any response yet from any of the sources. Could anyone suggest a better approach which will help me in getting back my money?