Mobikwik — Fraudulent credit card transaction

Address:

India

Date of incident: 03/05/2021

I was the victim of a fraudulent unauthorized credit card transaction. Credit card of IndusInd Bank. Merchant name: Mobikwik Category: Utilities.
Amount: 10000 approx. The mentioned bank is claiming liability of the transaction on me just because the OTP had come on my phone. In reality, I had not given the OTP on any website neither to any person for the transaction to be successful.

I hope the above matter is well understood and will be addressed at the earliest. Kindly contact me for more details if required.

Regards,
Mrs. Parul Davda
Mob : +91 [protected]