Mobikwik — Fund not received in other account

Address:	Gurgaon, Haryana, 122015
Website:	www.mobikwik.com/help/customersupport

Dear all,

Kindly look below mail which i sent to mobikwik but not getting proper response. Please resolve this issue asap

09 may, 201712:52 pm ticket #6486642 transfer money
Search by ticket number or keyword
Dear team, i had transferred (Rs 5000 and 5) from my mobikwik account to other account but still both amount are not showing in my account pls check resolve this issue asap.
Thanks ritesh

10 may, 20174:50 am ticket #6490061 in progress
Dear concern, i transferred 5000 rs from mobikwik account to my other wallet but fund not receive in my other wallet. Kindly check and revert asap.

Thanks ritesh