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Mobikwik — Fund transfer via mobikwik

I did a payment transfer via mobikwik wallet . The same went into pending state. On complaining about same they 1st said to wait for 4 hours. Then they are asking to wait for 2 to 3 days.
This is unacceptable. My money is needed on urgent basis and they have hold the same.
I want my money immediately.
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information