Mobikwik — Harassment by MobiKwik call centre People

I had opted for a boost loan from Mobikwik of Rs 30, 000 during the month of November 2021.

The loan duration was of 6 months and I had duly paid all the payments w.r.t the boost loan.

In spite of Making all the payments, I’m still getting alerts on behalf mobikwik asking me to complete my loan with a ‘zaakpay’ link which seems completely fraudulent.

The app reflects I have made all the payments however I am still getting constant reminders on behalf pf MobiKwik, to the point where people are constantly calling and threatening me to complete my loan, and when I inform them that I have made the payments, they resort to name-calling, abuses & Hindi slangs.

This is next level harassment from mobikwik, I tried reaching out to their managers and tried reaching out to the help desk, however no one has found the time to respond to me, I even get texts from mobikwik at 1 o clock in the night.

I want to lodge a serious complaint against mobikwik for harassing their customers.