Mobikwik — I am not clear dues of my mobikwik zip account

Address:

Etawah

My mobikwik pin is blocked/disable, i m saying many times by mail and help and support section, please unblock it but there is no response, my mobikwik zip account due date is 5th of December 2022, there is showing late payment applicable if dues is not clear on due date, but i m doing payment there is showing your pin is blocked/disable, so this is not my problem mobikwik responsible for it, coz error showing mobikwik side i m not responsible for it.

Thanks
Aditya Kumar yadav
Mobikwik reg. Mobile
[protected]