Mobikwik — I have transferred mobikwik balance to wrong number

Front Office

from Bhopal, Madhya Pradesh

Address:

462003

Dear sir, i have transferred amount rs 1949 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].

Order no :-88083db03291 dated 25/05/2017

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

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Mobikwik customer support has been notified about the posted complaint.

May 26, 2017

Updated by Front Office Dear sir,

As I requested to you yesterday for do something for I have done movikwik wallet transfer to wrong number. today only I have received a call from number [protected] which is on true caller showing number of karan Sharma west bangal . He asked for OTP and said to load some amount around 3000 in your wallet account and after loading your wallet account would be updated with 3000 + 1849 . when I loaded the amount He transferred all the amount in his account His account Number is[protected] IFSC code is CBIN0284080 . mobikwik transcation number is QE3SXA17ECS4 dated 26/05/2017. I am victim of fraud. some one hacked my mobikwik account. I want my money back please help me. my wallet account number is [protected]

and also did same call from same number to my friend`s [protected] who yesterday transferred that amount 1849 wrongly.