Mobikwik — I'm complaining about a pending transaction

Address:

5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana – 122001

From last 10 days I have done a 30, 000 transaction with Mobikwik wallet which is still pending, I chatted with customer support of mobikic 2 days ago, they told me that your issue will be resolved soon which is not done yet, for last 10 days I am complaining again and again but No redressal has been done by you till now, your customer exicutives are always busy, you mail system is fake, I can't send you any mail, your mailbox is full of complaints, worst performance

24922939 This is my complaint ID which was given by you and which is not resolved till now