Mobikwik — Imps not credited to bank account but deducted from mobikwik wallet

Mobikwik — Imps not credited to bank account but deducted from mobikwik wallet

U UVV from Mumbai, Maharashtra

I did ipms for an amount of rs 20932.2 from mobikwik wallet to my bank acccount on 27 septrmber 2020. But whole amount deducted from my wallet and my bank account is not credited with same yet. As the amount is such a huge amount i cannot wait for 7 days time.. there is no response from mobikwik other than auto message displaying me to wait for 7 days.. ticket id given from mobikwik is 16337359. Attached herewith screenshot of mobikwiks reply... +1 photos Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint.
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Fazil Faa

Is the money got credited back or not as the same issue happened to me too.

Plz assist

UVV's [Complaint's author] reply, Oct 14, 2020

got back the money on 9th working day after vigorous follow ups...

Fazil Faa

Where do I need to follow up like I have made 19000 transaction so little worried will be able to guide me

UVV's [Complaint's author] reply, Oct 14, 2020

Do tweets on twitter tagging mobikwik and mobikwik support with all your details. Need to open ticket on mobikwik app first. Once u get the ticket no tweet tagging them as said above