Mobikwik — imps transfer pending since 22nd jan 2020

Address:Parasuram nagaria, Bijnor, Uttar Pradesh, 246701

I have transfer 9886/- to my bank a/c [protected] on 22nd jan 2020 butvit is pending status and complain to mobikwik but it is not still resolve complain ticket id is 13595142.
I am contacting to custumer care but call is not receiving anybody how can i reach to contact with mobikwik.
Pls do needful to resolve this problem as soon as possible.
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Today i paid my credit card bill to mobikwik. As per they show paid bill pending and amount Rs.5000 deducted my account.
My last due date going to finish. If they didn't pay bill please refund my amount in my account right now.
I attached bill status.

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