Mobikwik — irctc refund status

Address:577601

Hello zaakpay,
This is br gskp from karnataka. I cancelled the irctc ticket that i booked on 7th march 2019 which is of 431 rs. I contacted irctc customer care service in which they said it will be refunded within week of transaction. As they said they refunded but i didn't got my money back. I transacted with mobikwik which is such a # they received the amount from irctc but they didn't refunded to my account. This is such a shame for your company for eating people hard earned money. Please refund my money. Here are some messages regarding my query

Bank name : zaakpay pg
Bank reference id : zp5838079e2511e

Please please i'm requesting you to refund my amount. I've shared some details above. Please review it and mail me personally so that i will send my personal bank details you can refund me. Thanking you and i want my money back. Please reply to this registered email
E mail : [protected]@gmail.com
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