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Mobikwik — kyc related

Sir i want to update my kyc but till now when me giving my aadhar card no by otp its telling not service available and secondly when me contacting by customer care no help from their side if my complaint is not resolved through today i will be forced to go to consumer forum and asap update my kyc as i want to transfer my wallet balance to my bank account waiting for your reply asap.
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Comments

I am sopping infynd to1947 rupees but my order not pleased but my amount is deducted in my MobiKwik balance amount is showing detected by rozapay why pl solve my problem and my account has been credit in my MobiKwik balance.pl help
Reply
I have my money in Wallet and they are asking for kYC and aadhar linking. Aadhar linking is already made non-mandatory by RBI, still this dumbass app asks so.
They need in person KYC and but they havent sent any agent in past 15 days.
I am frustated with the service and fed of raising complaints
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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