Mobikwik — loan emi

Address:

New Delhi, Delhi

Vinu dhawan from delhi i availed a offer from mobikwik the product name boost credit where mobikwik provide boost loan in wallet basis on cibil score and after receive amount we can transfer in our bank with some charges. I got 55000 amount from mobikwik finance partner dmi finance. I choosed ecs payment mode. Early emi duducted from my account which i given but last month in january 2019 i received message rbi regulatory nach form submit necessary for auto debit emi. I downloaded nach form and submit successfully. My emi due date 5th of every month. My march emi due i maintained my balance to made emi timely but today 14 march till now my emi not deduct from my account sudden today received this message — dear customer, due to recent update from regulator, your enach with dmi has been expired. Pls pay your dmi finance pvt ltd bill # 18633916 of inr 5510.00 online at http://payit.cc/I18633916, ignore if already paid., i surprised to know that i submitted already nach last month how expired if expired why merchant not inform before or on time why after 10 days of due date received this message worst thing is. That i informed to dmi finance customer care they r saying contact mobikwik we are not in this matter and mobikwik who providing services from long time but without any customer care number. Now i m confuse where i need to go please take action. Against mobikwik and mobikwik partner dmi finance this kind of irresponsible job. My mobikwik registered number [protected] my contact number [protected]