Mobikwik — Loan repayment and Providing loans without confirmation

Address:	Headquarters: Gurugram, New Delhi, India
Website:	Mobikwik Application

Sir,
Im Albin James,
This is a complaint regarding the loan from mobikwik Application
Loan account number: LM00979273

In the last month while i am checking on the loan terms in the Mobikwik Application on my phone, They credited rs[protected] rs of loan amount but i got credited only this amount) in my bank account without any confirmation. Actually i don't want that loan. Because of that im try to reach mobikwik customer support team as much i possible. But they won't have a proper customer support team and i am unable to reach them.

In this month (2022 October ) 5th was my first emi due date. So i maintained more than the emi amount of rs 11076. But they won't autodebited the amount from my account and it getting bounced.

What can i do?
Help me to resolve this issue and take necessary action against this type of frauds.