Mobikwik — Loan (zip emi)

Applied for a zip emi loan via MobiKwik of 1, 50, 000 on 5th February 2026
Lending partner northern arc.

Approved and sanction letter received. With message that amount will be disbursed in 48 hours. It is the 21st Feb today and the amount has not been disbursed. Support doesn't know what the issue is . Every time you call the say a different reason. And they say don't worry you will receive it in 24 hours.

One rep even advised delay is from lending partner northern arc. Sent them an email and they responded within 24 hours that they did not receive disbursal request from MobiKwik

Mobikwik keeps telling me it's pending with the lending partner

And the resolution they are providing me is, "we will notify you when the loan gets disbursed"