[Resolved] Mobikwik — max rewards money not credited

Ela Selvaraj

from Chennai, Tamil Nadu

Address:

600082

Hi,

I am elavarasan selvaraj and i use mobile number [protected] which is linked to my mobikwik wallet as well. On 10th january 2019, i redeemed sbi reward point of 19588 worth 4987 rs. I received confirmation sms from sbi rewards that my points have been successfully redeemed and as of today 5 february 2019 my sbi points is 0 after redemption. However, until now mobikwik didn't credit my money into the wallet. Where is my money?

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Feb 9, 2019

Complaint marked as Resolved

Thanks Consumer Complaints forum. Only after you forwarded the message to Mobikwik they resolved it and credited back my 5000 Rs equivalent reward points after 1 month. I really appreciate this forum for helping me.

Mobikwik customer support has been notified about the posted complaint.