Mobikwik — misleading dates of supercash expiry

Mobikwik — misleading dates of supercash expiry

R rahul@2013 from Delhi, Delhi

Mobikwik is reducing the opportunities o[censored]sing supercash one by one. Firstly it reduced the validity of the supercash along with other rs. 1000 limit, deduction in usage rate (In most of the cases 5%). I was having supercash of rs. 7500 on 31st may, 2018. It was showing supercash expiry of rs. 4950 on 1st june, 2018. In the midnight of 31st may itself, the supercash of rs. 4950 got expired. Not giving a single chance to use it on 1st june. As per the dates mentioned the supercash needs to be expired on 1st june 2018 23:59 pm. How come they deducted on 00:00 am. Mobikwik does not understood even the meaning of words & dates mentioned in the terms & condition. Request you to give my money back. Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint.
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Bhavani Bhushan

from Bengaluru, Karnataka

Hotel room booked using mobikwik say non refundable.
Any hotel prior to 24hr check in, if cancellation is done, the booking amount will be refunded to customer.
But booking on mobikwik a month prior and when cancellation - mobikwik are not refunding any amount.
This is not a fair policy, everybody have their emergencies.