Mobikwik — Mobikwik Fraudulent Transaction by Fraud User

Respected Sir or Mam,
This is to let you know that I, Sukhamoy Dutta of Silchar, Assam have been a victim of online fraudulent transaction today morning where an amount of Rs. 17000 has been laundered from my Axis Bank account holding account Number[protected]. The incident happened at 09:53 AM today i.e,[protected], where the fraud contacted me through phone with mobile number [protected] and manipulated me by introducing himself as an Indian Army Officer named Vikram Waghmare posted at Silchar, Assam and by calling out the name of my firm i.e, Suniti Engineering Works which deals with Weighing Scales and Instruments. The fraud mentioned that they wants to buy a Weighing Machine for their Army Canteen from me and hence want to pay through online transaction where I mistakenly shared my OTP with the fraud as I knew there was not much money at my account and believed it to be safe. But the amount got debited from my account as my account was credited with an amount from LIC just yesterday about which I was unaware as I did not any message for that credited transaction from the bank. After the incident I immediately rushed to my nearest Axis Bank branch where I blocked my card and also reported the issue. I also went to the Local Police Station and registered an FIR there. After investigating it came out that the fraudulent transaction has been done somewhere from Rajasthan using Mobikwik Mobile App and number [protected] with Transaction ID " ECOM PUR/One MobiKwik/122002/290621/04:24"..
I will provide all the supporting documents along with the FIR copy when needed. Please look into these and help us with the refund or retrieval process.
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