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Mobikwik — Mobikwik is illegally holding money <should be banned>

Hi sir,

I added rs. 10000 to mobikwik wallet and it was added successfully.
While adding money, they clearly mention that there is no restriction on transfer money to bank.
Now when i am trying to transfer my money to bank, could transfer only rs. 3000 and now they are denying the transfer saying i exceeded the monthly limit.

They are trapping by writing there is no restriction on money transfer but later they deny to transfer money and illegally hold the money with them.
I am attaching screenshot from their app.

Their customer support don't reply at all, i even asked to refund my money but they are neither refunding not allowing me to transfer.

Please help to ban this fraud app and kindly help to solve my issue.

Mobikwik is illegally holding money
Mobikwik is illegally holding money
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Complaint Status


[Jan 24, 2017] Mobikwik customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    14%
    Complaints
    4457
    Pending
    0
    Resolved
    602
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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