[Resolved]  Mobikwik — Mobikwik scammer penalty waiver off complaint

I have paid the mobikwik zip repayment Bill amount before the due date mentioned i had paid 8 mins before the due date time 05th jan 12 o clock but i paid the amount on 05th jan 11.54pm.
But the scammer put penalty charge.
My bill amount 3478 rs penalty charge 693rs..pls help to remove the penalty waiver off.this is not fair.
If i didn't the pay the amount in due days means the bill amount automatically comes with penalty charge it's fixed amount we couldn't pay separately but the due amount generated after payment successful.
This is the proof for the payment done before 12 o clock.
Kindly help me
[protected]@gmail.com
Velammal Elango
[protected]