Mobikwik — mobikwik wallet blocked and no response further

Mobikwik Service request number 12189990

Based on the above request, Mobikwik systems Pvt Ltd has blocked my wallet with value of Rs.10, 000.on 12th Sep 2019.

But there is no proper response from Customer care no.[protected] and direts to contact Mobikwik Fraud Team at[protected]. But not even a single time in past 2 Months, this number has been answered.

I want this issue resolved as soon as possible since my money has been locked for nearly 2 Months. Or atleast a proper response from Mobikwik would give me clarity.