Mobikwik — Mobikwik wallet disabled without any intimation

sheetalnewdelhi

from Delhi, Delhi

Address:	Gurgaon, Haryana, 110063
Website:	www.mobikwik.com

Since 2 hours i am regular use of mobikwik my mobikwik wallet no [protected]. Today morning i made a transaction on mobikwik but in evening when i tried to login and entered otp it says user is disabled. I have rs 3045 balance in my wallet. All of sudden how can they block my wallet and cheat me like this kindly raise the complaint against them and try to help me with this. I want my account be restored back so that i can use the money lying.

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Mobikwik customer support has been notified about the posted complaint.

May 16, 2017

Updated by sheetalnewdelhi [protected] is my wallet number regarding which this complaint is made. mobikwik a fraud company which has no customer care number where someone can call and tell his problems, has all of sudden blocked my account and i have an amount of rs 3050 in my wallet. there is no way where i can contact this fraud company because the mail goes only if your wallet is active once you r not able to login to mobikwik you can not send any mail for that account. i am trying to reach them since yesteday but no result. can anyone help me how can i take my money back from these cheaters.

May 16, 2017

Updated by sheetalnewdelhi A fraud has been committed by mobikwik, my wallet no [protected] hav been blocked and when i send mail for unblocking i received calls from different number asking for my credit card details like card no pin cvv etc. they told they will refund the money in my card. however, immediately after dis connecting the call they started making transactions from my card. mobikwik has no customer care no and they do not care about mails moreover if they block a wallet, no mail can be send i[censored] send mail from any other id they do not reply at all. this is what they are doing with customer. raise a complaint against the company where head to toe fraud is happening. not only my wallet money but my card balance also they want to use.