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Mobikwik — Mobikwik zip paylater

Initially I have recharged for 11 rupees from their Zip pay later balance, later I got to know I have to pay 11+99 compulsory otherwise my civilscore will be reduced they said. Why didn't they ask for 99 activation fee before I recharged?. However I have paid what they asked for intime but still it's showing bill is due pay now. I don't how these type of Apps are permitted to market of innocent people.

The reason I installed this app is to reedem voucher I got for cooldrink but when I tried to reedem vouched it says invalid.

SUCH A WORST APPLICATION CANT BE IN THE MARKET. PLEASE TAKE NECESSARY ACTIONS.
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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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