Mobikwik — Mobikwik Zip Wallet Scam

Yesterday night (9th Aug 2023) I got a call from Mobikwik customer care It was a IVR call stating that my account is hacked by someone so please block it. Right after that i got an email as well since it is a IVR call I entered the OTP in the IVR call, within seconds my zip wallet used for 59, 000 for SBI credit card bill. I don't know who it is. Moreover my zip was disabled in that case how it can be used. So for sure this was done by the Mobikwik internal team and scamming the innocent people. I will not pay single rupee for sure. This transaction was not made by me. I complained immediately to Mobikwik and emailed fraudalerts as well but no response. Kindly look into this and reverse my zip amount of 59K.I'm not even able to login now, they disabled it now.