Mobikwik — money cut from account but mobikwik shows 0 balance

Address:	Guntur, Andhra Pradesh, 522002
Website:	www.mobikwik.com

I transferred money from my bank account to mobikwik. Money got cut from my account but mobikwik shows 0 balance.

I tried their customer care and wrote email as well. The customer care number is a fraud as it gives absolutely no guidance nor lets you speak to any executive.

The email was sent back to me saying their inbox was full.

I want my money back or i am going sue them. Absolutely zero customer satisfaction.